Privacy Policy

Kailua, Av. Vasco da Gama, Praia Lareira, Fonte da Telha, 2825-486 — Costa da Caparica. For privacy-related questions, use the email info@kailua.pt.

The following privacy policies are intended to inform how we use your personal information in compliance with the General European Data Protection Regulation (GDPR).

Right to information

This policy regulates access to and use of the website www.kailua.pt, as well as access to free wi-fi in the Kailua Fonte da Telha space. Kailua informs that there is an automated personal data file created and under its responsibility.

Data collected through website forms is used to facilitate the provision of Kailua services and is processed for the following purposes:

• Manage contact requests, email and free wi-fi access.
• Manage newsletter subscription.
• Analyze website usage and user preferences.
• Send satisfaction surveys after using Kailua services.
• Create profiles to suggest services of greater interest, in a proportional and transparent manner.

Data is retained for the time necessary for the purposes or until removal from the mailing list is requested.

Fields marked as mandatory in forms are strictly necessary to fulfill your request. The user guarantees the accuracy of the provided data and must communicate any changes.

Submitting personal data through forms, campaigns or emails constitutes express consent for data processing and for sending electronic communications related to Kailua and its initiatives.

• Identification: first and last name.
• Contact: phone and email.
• Personal characteristics: date of birth, age, gender, nationality.
• Other data provided in open fields of forms.
• Navigation data (cookies, IP, device, pages visited).

If you provide third-party data, you declare that you have their consent and commit to informing them of this policy.

Kailua may use the data to send communications about goods, services, promotions, events or news. You may cancel your subscription at any time through the link included in each communication or by email to info@kailua.pt.

Use for service acquisition on the website is necessary for contract execution. Processing for marketing purposes is based on legitimate interest when there is a prior contractual relationship or on user consent when applicable. Consent may be withdrawn at any time without affecting previous lawfulness.

To withdraw consent, contact: Av. Rainha Dona Leonor, nº 3B, 2805‑012 Almada or info@kailua.pt.

We may communicate data to Public Administrations and competent authorities in cases provided for by law and to providers acting on our behalf, under data processing agreements.

• Ensure that provided data is true, complete and up-to-date.
• Inform third parties whose data you provide and obtain their respective authorization.
• Be responsible for false or inaccurate information and resulting damages.

We provide newsletters for users who authorize it. You may cancel or change data through the link present in all communications.

The chat allows clarifying doubts, booking tables or other contact. The process takes place anonymously, except when the user themselves provides data. The history may be analyzed anonymously to improve the service.

We maintain adequate technical and organizational measures to protect data against loss, misuse, alteration and unauthorized access. Despite all efforts, measures on the Internet are not impregnable.

We use cookies for statistical and functionality purposes, including date of first visit, number of visits, last visit, URL/domain of origin, browser and screen resolution. You can manage and delete cookies in your browser. Disabling may affect functionality.

Kailua does not use spamming techniques. Data processing and sending of commercial communications comply with applicable legislation.

You may exercise your rights by sending a letter to Av. Rainha Dona Leonor, nº 3B, 2805‑012 Almada, or email to info@kailua.pt.

• Cancel provided consents.
• Obtain confirmation and access to your data.
• Rectify incorrect or incomplete data.
• Request deletion or limitation of processing.
• Request data portability and human intervention in automated decisions.
• File a complaint with the CNPD.

We may update this policy periodically. The current version will always be available on this page with indication of the last update.

Last update: 12/11/2025

Questions about privacy? Contact us through info@kailua.pt or by phone +351 212 963 784.