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1

We look after each other

At our beach restaurant, the well-being of the team is the health of the company. That's why we focus on creating leadership mindsets in everyone, who, regardless of their role, motivate and inspire others. We create opportunities and promote skills and talent. We know that success is built by the success of the team and that is why we invest in training, which is fundamental to create an environment that fosters personal growth in each one and the company.

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2

Our client's happiness is above everything

Our customers are the reason for our existence and continuity.
They are our top priority, where there is no word "no".


We strive to make everything possible and to make your experience memorable.


More than a restaurant, at Kailua we create environments where the customer feels a unique and and magical experience.

3

We communicate in a positive and proactive way

Communicating positively and proactively at all times is one of our of our premises and conditions.


We all learn from everyone and respect is had and earned at every moment of our life in the company. We believe that positivism makes us grow personally and professionally, and that it nurtures proactivity so that together, we can go further. further.

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4

We are guided by ethics

We know that the success of the company depends on customer trust.
We govern ourselves in accordance with fairness, gratitude, and honesty in all business and relationships

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5

We believe in system of rules, standards and procedures

We seek solutions through the rules, standards and procedures of the Kailua Group.


We understand that consistency of service depends on a commitment to following the rules and that, only in this way can we communicate between everyone - employees, suppliers, customers - in accordance and "in the same language", to achieve the same end: Your the same end: Your Happiness

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6

We respect the environment

We respect the environment and the beach, which is where our company breathes. 


 We know how sensitive the environment is where we are, so in addition to recycling of oil, paper glass and other products, we are committed to reducing plastic and we take care of the dunes by preserving them, improving accesses and promoting beach clean-ups in actions with our customers.

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7

We focus on improving.
Always!

We use quality control models to plan changes and improvements in our organization. We focus on continuous evolution, meeting the continuous satisfaction of the customer and employees, in constant change, through innovative and creative actions

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